Q: Why do I have to transfer my web site? What does web site migration consist of?
A: The website migration service that our company is offering is free (to a certain extent). We will move your website(s) to our top–class cloud hosting platform without you having to do anything. We know from personal experience that changing web hosting providers can result in lost info and unwanted downtime. That’s why we’ll perform all that for you for free!We have highly competent administrators whose only task is to ensure that your web site performs exactly as it did on your old web hosting platform. The administrators are well–versed in migrating custom–made sites, as well as sites that are based on popular scripts like WordPress and Joomla™.
Q: How long will the website migration procedure take?
A: We try to perform all website migrations as fast as possible. Yet, we don’t have a fixed time frame for web site migrations. There are certain factors that you need to take into consideration – the very size of your web site and the workload of our website migration team, etc. We constantly strive to perform each migration in less than 48 hours. With smaller web sites, our staff typically manages to finish in under 24 hours.
Q: My personal privacy concerns me. What information do you need to have?
A: Yup. We will need to have the name of the site that you would like us to move. We’ll also need a means to log into your current web hosting account so that we can get the files pertaining to your website.
Q: My present web hosting account has delicate info inside. How can I trust you?
Q: Will my site be unavailable during the migration?
A: While we transfer your site, it will be available both in your hosting account with us and in your account with your old hosting provider. As soon as the migration is over, we will make sure that everything is working correctly and that the integrity of your web content is not affected before notifying you that the transfer is complete. Then we’ll explain to you how to move the domain name over to your web hosting account with us and how to update your DNS settings.
Q: Will my present hosting provider need to do anything?
A: Nah. Aside from your login credentials for the Control Panel, we do not require anything. We will never contact your hosting provider. They will not know anything about the migration either.
Q: Which web hosting platforms do you support?
A: Yes. We support all regular Linux–powered hosting platforms. We don’t support Windows–driven web hosting platforms, since we do not offer Windows web hosting services ourselves.We also do not support proprietary site creation and management tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.