A 99.9% Server Uptime
The chief benefit of establishing your very own cloud website hosting platform is that you do not have to worry about compatibility issues – you set up a special set of software applications in such a way as to be compatible with a defined set of hardware components. The final result is something way more stable and dependable, as there are much less possible risks of failure. We have set up our cloud hosting system using time–tested hardware parts together with a seriously customized version of Security–Enhanced Linux so as to set up a truly safe environment for your personal web sites.
For this reason, with each of our cloud website hosting plans packages we offer you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
Along with our cloud hosting system, we’ve also set up our very own internal network in all our datacenters. Everything is based on first–class hardware elements manufactured by Juniper. On top of that, on each and every router, we’ve set up a firewall with an intricate set of rules in an effort to sift all fishy requests.
Because of this, in all our data centers – in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid with all web hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it is your hard–earned money at stake, you cannot feel really safe. For this reason, with all our cloud hosting packages our company offers a 30–day money–back guarantee. If you do not feel happy with our web hosting service or if you need to get a more powerful web hosting solution, like a VPS web hosting plans or a dedicated web hosting plans – you’ll get a full refund, with no secret costs or reimbursement charges.
24/7 Technical Support
We’ve conscientiously chosen each member of our 24x7 support team to make sure that we can offer the best help desk support service that you can get. Each one of our support engineers has several years of experience dealing with hosting accounts behind his back, so they know what they are doing. And they’re available to you 24/7 – you’ll be able to contact them at any moment and they’ll get back to you as soon as possible.
Their average ticket response time is just twenty minutes, while with many other web hosting providers you are forced to wait around for days. Besides, we offer you a 1–hour response time guarantee. Regardless of what happens, your queries will be answered in less than one hour.